About Us

Welcome to Firstin - New Zealand's first ever online Daily Deals site!

At Firstin we love technology just as much as we love great deals! That's why we spend our time sourcing the best (and most interesting) technology at the best price. Computer products are our specialty, and all of our products have a great warranty and support.

We have a seriously committed team here at Firstin, and we strive for 110% customer satisfaction, every day. We're more than happy to answer any questions you might have about something we're selling, or something you've purchased. You can contact us here, or flick us an email here for a quick reply between 10am and 5pm weekdays.

 

So, Not everything here is new? Can you explain Ex Lease? What is Grade A?

As well a New, many of the goods we sell are Un-Boxed, Pre-Owned or Ex Lease. This will be clearly stated in both the heading and description of each product. But what does each phrase mean? Let's dig in:

 

New

What to expect: a brand new, never used, never activated product in original packaging.

 

Un-boxed, Grade Like New

What to expect: these products are un-boxed and either never used, never activated devices, or un-boxed and used briefly as sample devices. In perfect working technical condition and almost new physical condition with virtually no signs of wear, screen is unscratched, body may have minor mark but no scratch or dent.

  

Pre-Owned, Grade A+

What to expect: these devices are pre-owned, but have passed an extensive functionality and cosmetic check. In perfect working technical condition and almost new physical condition with virtually no signs of wear, screen is unscratched, body may have a minor mark but no scratch or dent

 

Pre-Owned, Grade A

What to expect: these devices are pre-owned, but have passed an extensive functionality and cosmetic check. In perfect working technical condition and excellent physical condition, they are typical of a device that has spent its life in a protective case and may have a minor scratch on the screen, body will have have a minor mark and/or dent.

 

Ex Lease, Grade A

What to expect: most of these devices are Ex Corporate Lease (usually a 2 year period) but have passed an extensive functionality and cosmetic check. They are in perfect working technical condition and excellent physical condition with little signs of wear, body may have a minor mark, scratch or dent.

 

Grade B

What to expect: You may find an occasional Grade B product for sale here. These devices have passed an extensive functionality and cosmetic check. They are in perfect working technical condition, but have moderate cosmetic damage such as deeper scratches, dents and cracks in the casing. We are more wary of sourcing these products, and the moderate cosmetic wear is a sign of a machine not so well cared for. We believe our customers deserve better.

 

 

Like to know more? Questions on conditions and grade of our products? Ask us here.

Firstin Online Ltd is a GST-registered New Zealand owned and operated company.

Our GST Number is 124-057-507.

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